Job role: As Workshop Administrator you will be the first point of contact for customers visiting the premises. You might be assisting in selling retail products, booking a machinery in for a service or repair or answering customer enquiries about any of the products or services the company offers.
Location: Winchester
Hours: 8.30am to 5pm, Monday to Friday
Benefits: 20 days holiday, increasing with service, plus bank holidays, pension and staff discount
Additional job details:
Working as a Workshop Administrator for an award winning business, you will be a key point of contact for customers.
This Workshop Administrator involves the following:
- meeting and greeting customers who visit the business premises
- telephone contact with customers regarding the repair and servicing of their machines and equipment
- selling products from the retail area to customers including taking payments
- unpacking deliveries and assisting with restocking the shelves
- booking in repair and service jobs, liaising with the workshop and co-ordinating availability with customers
- scheduling deliveries, collections and service calls
- creating estimates and liaising with the parts department
- ordering spare parts and updating stock levels
- raising invoices and taking customer payments
- processing warranty claims and dealing with manufacturers
- keeping up to date with technical data, bulletins and new products
- working with your colleagues to improve department processes
- some heavy lifting is involved with this role
As the Workshop Administrator, you will work in a small front office team who support the different departments within the company. You will have proven customer service experience and excellent communication skills. You will be proactive to assist customers and keeping them informed is a key part of the role.
My client are also looking for strong administration skills, an organised approach and someone who is adept at dealing with different parts, prices and numerical information. You will work as part of a supportive team and you will be good at building successful working relationships with customers, colleagues and external contacts.
The hours are from 8.30am to 5pm, Monday to Friday, the company offer free onsite parking, 20 days holiday plus 8 x bank holidays, a pension and staff discount. The salary advertised is broad to include the core hours and overtime potential. Your own transport would be ideal as they are based on the outskirts of Winchester.
KnoxRecruit is the trading name of the office support specialism of eXactitude Resourcing Limited and is acting as a recruitment agency in relation to this role. eXactitude complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics.